Privacy Policy

At Starline Global LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you visit our website or make a purchase. We ensure your information is handled securely and never shared with third parties without your consent. By using our services, you agree to the terms outlined here and can rest assured that your privacy is our top priority.
Information We Collect
When you visit our website or place an order, we may collect various types of information from you. This includes:
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Personal Information: This includes data like your name, email address, phone number, billing address, shipping address, and payment details (such as credit/debit card information or digital payment info). We collect this information when you place an order, sign up for an account, or contact our support team.
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Account Information: If you create an account on our site, we will store your login credentials (securely), along with order history and preferences for future purchases.
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Browsing & Device Information: We automatically collect information such as your IP address, browser type, operating system, pages visited, time spent on site, and other analytics through cookies and similar technologies.
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Communication Data: Any feedback, inquiries, or messages sent through our contact forms, live chat, or email are stored securely to help us respond to your needs and improve our service.
How We Use Your Information
The information we collect is used to serve you better and improve your shopping experience. Specifically, we may use your data to:
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Process Orders: To complete your transactions, deliver products, send invoices, and manage returns.
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Provide Customer Support: To respond to queries, resolve issues, and offer help related to your purchases.
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Improve Our Services: We use analytics to understand how users interact with our website so we can improve usability, navigation, and overall experience.
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Personalize Your Experience: Your data allows us to show relevant products, offers, or content based on your browsing or purchase history.
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Send Marketing & Promotional Emails: With your consent, we may send you newsletters, discounts, or product updates. You can opt out at any time.
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Ensure Security & Fraud Prevention: We monitor data to prevent fraudulent activity, unauthorized access, and to protect both our customers and our business.
How We Share Your Information
We respect your privacy and never sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers when necessary to operate our business efficiently:
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Payment Gateways: Such as Razorpay, Stripe, or PayPal, to process transactions.
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Shipping Partners: To deliver your order (e.g., Delhivery, Blue Dart, FedEx).
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Email Service Providers: To send updates, order confirmations, and promotional content.
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Legal Authorities: If required by law, or to protect the safety of our business, customers, or others.
All third-party partners are required to maintain the confidentiality of your information and are not permitted to use your data for any purpose other than those agreed upon.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our site. These small files help us:
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Keep you logged in across sessions
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Remember items in your cart
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Analyze site traffic and behavior
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Display personalized recommendations or ads
You can choose to disable cookies in your browser settings, but note that some features of our website may not work properly without them.
How We Protect Your Data
We implement strong security measures to ensure your personal data is safe:
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Secure Socket Layer (SSL) encryption for all transactions
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Firewalls and regular website security audits
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Restricted access to customer data within our team
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Regular backups and secure storage
Despite these efforts, no method of electronic transmission or storage is 100% secure. However, we are committed to doing everything within our power to protect your data.
Your Rights and Choices
You have full control over your personal data. As a user of our website, you have the right to:
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Access the data we have about you
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Correct or update any inaccurate information
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Request deletion of your personal data (subject to legal retention requirements)
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Withdraw consent from receiving marketing communications
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Disable cookies in your browser if you wish to limit tracking
To exercise any of these rights, please email us at help.starlineglobal@gmail.com
Third-Party Links
Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies if you choose to interact with them.
Policy Updates
We may occasionally update this Privacy Policy to reflect changes in laws, business practices, or user feedback. When we do, the updated policy will be posted here with a revised “Last Updated” date. We encourage users to review this page periodically.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please reach out to us:
📧 Email: help.starlineglobal@gmail.com
📞 Phone: +91.9168592209